Privacy Policy

25 May, 2018 Editor No Comments

Effective as of May 25, 2018

Our updated Privacy Policy explains what information we collect, how we use it, and how we protect it. We also explain your rights regarding our use of your personal information, including how to manage your privacy and cookies settings, access the information we have about you, and delete your account, under the privacy laws including but not limited to California Consumer Privacy Act of 2018 (“CCPA”) and the General Data Protection Regulation (GDPR).

clostly is committed to protecting consumer privacy online. We believe that greater protection of personal privacy on the Web will not only protect our users, but also increase users confidence and ultimately their participation in online activities. The purpose of our policy is to inform you about the types of information we gather about you when you visit our site, how we may use that information, whether we disclose it to anyone, and the rights you have regarding our use of the information. clostly.com strives to offer its visitors the many advantages of Internet technology and to provide an interactive and personalized experience.

  • Your ConsentBY USING clostly SERVICES, INSTALLING AND/OR RUNNING ON YOUR MOBILE DEVICE OR BROWSER, ENTERING INTO, CONNECTING TO, ACCESSING AND/OR USING THE APP, YOU AGREE TO THE TERMS AND CONDITIONS SET FORTH IN THIS PRIVACY POLICY, INCLUDING TO THE POSSIBLE COLLECTION AND PROCESSING OF YOUR PERSONAL INFORMATION. PLEASE NOTE: IF YOU OR, AS APPLICABLE, YOUR LEGAL GUARDIAN, DISAGREE TO ANY TERM PROVIDED HEREIN, YOU MUST NOT INSTALL, ACCESS AND/OR USE THE APP, clostly OTHER SERVICES AND YOU ARE REQUESTED TO PROMPTLY ERASE THE APP FROM YOUR MOBILE DEVICE OR STOP USING OUR APP/WEBSITE THROUGH YOUR BROWSER AND DO NOT ENTER TO, CONNECT TO, ACCESS OR USE ANY OF OUR SERVICES RELATED TO THE APP.
  • What Information Do We Collect and How We Collect It
  • Data you give us directly
    • if you register with us (such as your date of birth, username, avatar, password and email address);
    • information you provide by participating in any chats, communities or social media functions. We willconsider that information as part of the public domain;
    • information you provide us if you report a problem with our Services or App.
  • Data we may collect when you use our Services and App (whether or not you register with us)
    • data about your location, device type, operating system and platform;
    • mobile device identifiers (such as your unique device ID (persistent/non-persistent, hardware type, medial access control (“MAC”) address, international mobile equipment identity (“IMEI”), OS, and your device name;
    • data about your computer’s browser version, operating system version, page loading time, network, generated device identifier information, hashed MAC address, referral source and IP address;
    • the number of times you visit our APP and the amount of time you spend using the APP;
    • log files (We may also automatically log certain anonymous information about visitors to clostly.com, including but not limited to, where the user came from to visit our site, IP address, search terms utilized, browser type and a reading history of the pages viewed);
    • when you are accessing the APP through a third-party account such as Facebook or Google – certain information relating to your account with those third parties including your name, user ID, gender, location (country and/or city specific), email address, date of birth, information from your public profile including friends and connections, log in details, avatar, gender and other information based on your use of our APP. You can manage the information which is shared by such third parties by amending your preferences through the privacy settings such third parties provide. With this list, we try to be as clear and complete as possible, but we find it important to keep this Privacy Policy legible, so there may be other information we collect.
  • How do we use your informationWe may use your data in the following ways:
    • To provide you the App and associated websites and continuously improve their features;
    • To store your running-history;
    • To provide helpdesk and support services;
    • To customise the App which is available to you;
    • To ensure that you are in compliance with our terms;
    • To moderate any chat messages;
    • To improve the App, for analysis and reporting purposes and to offer you technical support or respond to your questions. This also includes using data to log any crashes in our provision of the App, so we may report such interruptions (in this regard, we may use a third party to assist us);
    • To notify you if you have received message update notifications or something;
    • To enable social network integration, especially with Facebook;
    • To personalise your experience;
    • To send you push notifications for the App (which you can choose not to accept or turn off by visiting the settings section of your device and selecting the appropriate setting);
    • To offer you other services and Apps which we think may be of interest to you;
    • To prevent fraud and crime;
    • To create a profile for marketing purposes with for example Facebook or Google;
    • Emails (regarding updates, newsletter, new features, (new) apps etc.);
    • Administrative purposes, such as notification of a violation of our terms of use.
  • How Do We Store Your Information clostly stores all information you provided at our secure servers. We implement appropriate technical and organisational measures to protect your personal data against unauthorised or unlawful processing, accidental loss or damage.clostly will keep your personal information for as long as to your agreement for the access to clostly services. If you choose to close your clostly account, limited data that we collect about you may still be retained for legal and accounting purposes. Inforation that you post on our public chats or communities will be retained until you decide to remove it as well. We value your opinion and don’t want to interfere with your posts without your permission.
  • Cookies and Web BeaconsWe use “cookies.” The cookies we place on your computer are very small text files that uniquely identify your browser and may be sent to your computer or mobile device. They are stored on your hard drive and communicate with our servers only when you are visiting our websites. We use cookies to improve the quality of clostly.com. They allow us to monitor aggregate metrics such as total number of visitors and number of pages viewed. They also allow us to optimize clostly.com to make sure that we are delivering the best possible experience to our users. Your web browser is likely already set to accept cookies, yet you may choose to block cookies in your web browser’s settings. Note that blocking cookies may result in some features not being able to function properly. To learn more about controlling browser cookies visit: http://www.aboutcookies.org/Default.aspx?page=1.Note that clostly has no access to or control over these cookies that are used by third-party advertisers. Learn more about our Cookies Policy.
  • AnalyticsWe use third party information, reports and analysis about the usage and browsing patterns of users of clostly.com. We allow the third party analytics companies to include web beacons and cookies on clostly.com. The collected information includes search terms, search parameters, click-throughs by users, and other similar information. We utilize this information to improve clostly.com and make sure we are delivering relevant content to our users. The Analytics we use do not identify individual users of clostly.com.
  • Third Party Ad Networks and Social Networks clostly.com expects its partners, advertisers to respect the privacy of our users. However, third parties, including our partners, advertisers and other content providers accessible through our site, may have their own privacy and data collection policies and practices. For example, during your visit to our site you may link to, or view as part of a frame on clostly.com page, certain content that is actually created or hosted by a third party. Also, through clostly.com you may be introduced to, or be able to access, information, Web sites, advertisements, features, contests or sweepstakes offered by other parties. clostly.com is not responsible for the actions or policies of such third parties. You should check the applicable privacy policies of those third parties when providing information on a feature or page operated by a third party.While on our site, our advertisers, promotional partners or other third parties may use cookies or other technology to attempt to identify some of your preferences or retrieve information about you. For example, some of our advertising is served by third parties and may include cookies that enable the advertiser to determine whether you have seen a particular advertisement before. Through features available on our site, third parties may use cookies or other technology to gather information. clostly.com does not control the use of this technology or the resulting information and is not responsible for any actions or policies of such third parties.We use third-party advertising companies to serve ads when you visit our Web site. These companies may use non-personal information (i.e., information that does not include your name, address, email address or telephone number) about your visits to this and other Web sites in an effort to provide advertisements about goods and services that may be of interest to you. To learn more about third-party advertising or to opt-out of such advertising, you can visit both the Network Advertising Initiative and the Digital Advertising Alliance.In addition to the above, we have implemented at clostly.com certain “Google Analytics” features that support display advertising, including re-targeting. Visitors to clostly.com may opt out of Google Analytics, customize the Google Display Network ads by using the Google Ad Preferences Manager and learn more about how google serves ads by viewing its Customer Ads Help Center. If you do not wish to participate in Google Analytics, you may also download the Google Analytics pt-out browser add-on.
  • We Protect Children’s InformationAnother part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.clostly does not knowingly collect any Personal Identifiable Information from children under the age of 16. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.
  • How Do We Protect Your InformationWe intend to protect your personal information and to maintain its security and accuracy. clostly implements reasonable physical, administrative and technical safeguards to help us protect your personal information from unauthorized access, use and disclosure.
  • Online Privacy Policy OnlyThis privacy policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in clostly. This policy is not applicable to any information collected offline or via channels other than this website.
  • Your RightsAccess to informationYou have the right to request access to the information we have on you. You can do this by contacting us at [email protected]. We will make sure to provide you with a copy of the data we process about you. In order to comply with your request, we may ask you to verify your identity. We will fulfill your request by sending your copy electronically. For any subsequent access request, we may charge you with an administrative fee.Information correction & deletionIf you believe that the information we have about you is incorrect, you are welcome to contact us so we can update it and keep your data accurate. If at any point you wish for clostly to delete information about you, you can simply contact us at [email protected] or object to processingYou have the right to restrict or object to clostly processing of your personal data under certain conditions. You can do so by contacting us at [email protected] your data to another entityYou have the right to request clostly to transfer the data we collected about you to another entity, or directly to you, under certain conditions. You can do so by contacting us at [email protected].
  • Changes in Privacy Policy clostly.com reserves the right to change or update this Privacy Policy at any time by posting a notice at the Site explaining that we are changing our Privacy Policy.
  • Contacting UsWe welcome your feedback and we thank you for using clostly! If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us through email at [email protected]